People-First Process Design

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What's in this eBook?

Bridging the "last mile" in business operations is no easy feat. Technology is disrupting every aspect of every industry and yet people still spend countless hours on menial, mundane tasks leading to massing inefficiencies and rigid processes. There is a disconnect between how processes are designed, how technology functions and how people behave. It's time to rethink operational design, starting with this people-first implementation guide. 

Learn how to build for the 80% of shared functionality and leave the 20% for each company to solve on their own. 

Leave the repetitive system-based tasks to automation. To truly gain efficiency, processes need to be designed people-first.

This 7-page guide provides step-by-step instructions to transform organizations by optimizing your unique mix of people, process and tools. 

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